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Community Visitor Scheme

Community Visitor Scheme

Volunteer with the Community Visitor Scheme

Community Visitors are trained volunteers who work in pairs to visit and inspect the facilities, and engage with as many clients as possible to hear about their experiences.  They also make inquiries into client care and treatment.

Community Visitors first communicate any issues to staff at the facility to try and resolve matters. They also provide the Principal Community Visitor with a written report on their visit.

Reports cover whether clients:

  • have a plan of care and support in place and have been involved in its development
  • are being treated with dignity and respect
  • are receiving responsive and appropriate services for their needs
  • are supported in facilities that meet required standards and their needs.

Who can apply?

Who can apply?

Applicants must be:

  • over 18 years of age
  • not working full-time
  • willing to undergo DCSI screening, such as disability and child-related screening
  • able to access a computer and mobile phone

Applicants from regional SA are encouraged to apply.

Visits are conducted during the hours of 9.00 am to 6.00 pm Monday to Friday.

Community Visitors are expected to be available for 2 to 3 visits per month.

Reasonable out-of-pocket expenses are reimbursed by the Scheme.  Read our ‘Volunteering with the South Australian Community Visitor Scheme (PDF 293.3 KB)’ brochure for more information.

How to apply

How to apply

Complete the online Community Visitor Application Form. To receive a printed form, email us at cvs@sa.gov.au.

Include with your application:

If your application is successful, you will be invited to attend an interview.

Attend a two-day training workshop and at least two orientation visits.

Assist us to submit a DCSI screening check for you. You must be cleared by DCSI screening before you can work as a Community Visitor.